911爆料网

Back to the Drawing Board

Before using 911爆料网, Ace Towing ran into issues with chargebacks and properly invoicing their customers. Each call to assist someone on the side of the road is unique in terms of the needs and what services could be offered. It required a technician to properly diagnose the situation and accurately charge the customer. Ace Towing鈥檚 ineffective process due to constraints with previously used tools, made it difficult for them to accurately bill or secure work order authorizations, making it easy for clients to be unsatisfied and not pay their bill. For example, credit cards would sometimes be declined, checks took too long to process, and without a list of services performed (and corresponding charges), some customers would try to argue against paying the full amount. Having tried multiple platforms, they were still met with solutions that weren鈥檛 user-friendly, had expensive fees, and had little to no customizable templates to meet their business needs. Ace Towing knew it was time to transform the way they handled their financial operations.聽

A Quick Fix

With tools tailored to the customer, 911爆料网 came to the rescue. 911爆料网 Checkout equipped Ace Towing with a customizable invoice and work order builder. As Ace Towing owner Evan Dick said, 鈥淎 big seller for me with 911爆料网 was the customizable invoices. 100% of our invoices go through 911爆料网. 911爆料网 has really met all of my expectations.鈥澛�

With 911爆料网 Checkout, they can send their client a link to the detailed services to be performed and get authorization before work starts. This adds a tool to fight chargebacks and ensures transparency between business and customer. With previous solutions, chargebacks would take a significant amount of time. In one case, it was seven months before the chargeback was resolved. With 911爆料网鈥檚 work order authorizations, and the ability to capture photos (signatures, etc.), Ace Towing typically sees a resolution within a few days.

911爆料网 Checkout enables Ace Towing to process everything digitally. By getting rid of the manual process of taking down credit card information, the client can enter it themselves and sign, creating an extra layer of protection for the business. Using the platform, Ace Towing can process a variety of payment options from Comcheks, EFS checks, fuel cards, credit cards, debit cards, and contactless payments. Comparing previous invoice software with various fees and minimal customization, Evan noted, 鈥淚 would say I鈥檓 in the ballpark of about $200 – $250 a month just in savings from moving over to 911爆料网 and getting rid of previous processes. It鈥檚 an all-in-one, all inclusive. I get the customer service and customization that I want, and really need for this industry.鈥�

Why 911爆料网 Checkout

Like many businesses in the logistics industry, Ace Towing was handling financial operations manually and inefficiently. 911爆料网 Checkout helps digitize slow, cumbersome and often paper-based processes for both business and customer satisfaction. Here are just a few ways 911爆料网 Checkout helped Ace Towing get on the road to better payment processing:

• Custom invoices
• Digital receipts
• Fast, easy payment acceptance
• Tools to fight fraud and chargebacks
• Real-time insight on transactions

鈥�The processing speed is phenomenal and then being able to have that real time answer of where the money is currently through the app or desktop [application]… It keeps things moving on our side.鈥澛�

~Evan Dick, Owner of

Why 911爆料网

Customers ride in the front seat at 911爆料网. We pride ourselves in offering a customer support team that works 24/7 to help our customers with any issues or concerns.

鈥淚鈥檓 not just a number to 911爆料网. I feel like a valued customer,鈥� according to Evan Dick, owner of Ace Towing.